ACCOUNT ACCESS

Help getting into Plexxa

Follow the guide for the step you are on. These pages are available before you sign in.

Sign in to Plexxa

Enter your workspace using the intended account.

Create your Plexxa account

Register using the sign-up route available to you.

Register with an invitation

Join a workspace from an invitation.

Enter an invitation code

Start joining a workspace using a supplied code.

Complete an invited external sign-in

Connect an external sign-in with the intended invitation.

Request a password reset

Ask for a reset link when you cannot use your password.

After requesting a reset

Know what to do after a reset-link request.

Reset your password

Set a new password using a valid reset link.

After resetting a password

Return to your account after a successful reset.

An invalid reset link

Recover when a reset link cannot be used.

Sign in with an authenticator

Complete the second step of sign-in.

Sign in with a recovery code

Use a saved recovery code when your authenticator is unavailable.

Resend email confirmation

Request another confirmation email.

Confirm your email

Finish the email confirmation from a link.

Confirm an email change

Complete a requested change to your account email.

After account registration

Complete any remaining step after signing up.

A temporarily locked account

Understand a sign-in lockout and choose the next step.

An account could not be found

Recover when the account context is no longer valid.

Access to a page was denied

Find out which access needs checking.